Berkshire Maestros

A website redesign project to improve user experience and enhance charity growth

The Brief

Cognitive overload

Berkshire Maestros had ambitions to grow the charity’s appeal but recognised that to do that, their website needed to really inspire, resonate and engage their potential customers much more effectively. They were looking for a digital solution which replicated how operationally they put their customers first. With their website jam-packed full of information and text copy, it was not user-friendly, and was too organisationally focussed.

See how this website is looking today!

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Services

In this project, we included

SEO Discovery

An SEO discovery phase was undertaken to not only ensure rankings weren't lost in the redesign, but also to identify opportunities to improve them further for greater visibility.

SEO discovery

UX Design

We coupled brand-faithful UI design with a user-first approach to create designs which were functional, look great but more importantly, drive results

UX design

UX Development

The website was built from the ground up using clean, fast code to ensure the user's experience was optimum on every level.

UX development
Berkshire maestros case study image preview
Solution

Making sense of the information

Following a discovery phase where we unpicked Berkshire Maestros’ priorities, audience and goals, we then made a start on unpicking and sorting through the information available to us on the existing site. Through a process of refinement and prioritisation we presented an optimised and user-friendly solution, which aimed to also help them improve their search engine visibility. It included a quiz-like tool allowing users to discover which instrument they would be best suited to learn as a means to engage and convert them more effectively. It has also helped inprove their search rankings.

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"Initial feedback on the website has been overwhelmingly positive – everyone is very impressed with the design, navigation and content flow. It really sets the tone for Berkshire Maestros as a vibrant, customer focused organisation and showcases the diversity of our offering in a clear and engaging way. We have very much enjoyed working with Orange Grove, and believe that we now have a website that will be much more effective in addressing our strategic objectives."

Helen Bligh
Marketing Manager - Berkshire Maestros

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