One Trust

One Trust is an independent charity based in South West London, offering fun, engaging and personalised day services for adults with learning disabilities.

This was a complex new build project as there were three user groups of differing needs and abilities. We worked with One Trust to identify these groups clearly including what their priorities would be on the site. We then had to combine them with One Trust’s overall goals for the site to create a solution that worked for each group.

The site needed to engage users and help them find the information they were after in the easiest way, whilst encouraging people to join up.

As some users were likely to have learning disabilities or impairments the site had to be fully accessible. This included providing on-site user-controls for font size, colour and the ability to turn styling completely on or off, as well as other code-level considerations.

We needed to make the process of joining One Trust sound as simple as it is to encourage new enquiries and answer any questions / reservations people may have.

"It has been an absolute pleasure working with Orangegrove – we are thrilled with our new website and have received a lot of positive feedback from our stakeholders. From our initial meeting, Louisa took the time to understand One Trust in order to advise how to best reflect the personal nature of the service we provide. Our challenge was to attract social care professionals, whilst retaining a simple design and fully accessible features for service users with a broad range of disabilities and their family carers. Louisa provided endless advice and support around accessibility issues which has helped us to optimise the site’s function for our 3 main (and very different) user groups. The finished product is simple yet striking. Orangegrove have provided comprehensive training on how to maintain the site, and matching stationery and promotional materials which are already yielding results. We are very happy with every aspect of Orangegrove’s work with us, and wouldn’t hesitate to recommend their competitive, professional, thorough and personalised services."

Louise Hayes - Director of Operations, One Trust